Most frequent questions and answers

How long will my delivery take to reach me?

– Delivery in Cairo will take 2-3 business days

– Delivery outside Cairo will take 5 business days


  Where we deliver?

    – We deliver all over Egypt

How can I return a product?​

– Contact azaaregy though email or messenger, the information is available on the contact us page.

    Return policy?

   –  Returns are only within 48    hours after receiving                   your delivery

A product is damaged, what do I do?

– Contact us through the Messenger or email us from  our contact us page and we will deal with the issue timely

  What are the shipping   charges?

 – The shipping charge is paid by the customer, and   its 50 EGP inside Cairo and 80 EGP in Alexandria and   other governates

What are the Payment methods?

– Payment is cash on delivery. Card payment will be available soon

  How can I   change the   address after making an   order?

 – You should contact us immediately to fix your     address of your order in our system